We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality! Fast shipping! Seller recommend! I advise!
The product is excellent. Thank you.
nice product, I liked it.
Very good comb
Great comb! Thank you!
Not bad, artificial of course, but for this money i did not expect another! Lays hair well, convenient to use.
I barely got it when we use it i'll tell you more
Comb super. Recommend for soft hair. Comb very gently. The scalp does not scratch. Comfortable very. Even in the hands to hold comfortably.
I like the product
Everything is perfect but the smell are terrible.
Just like in the picture! It's going super good!
The parcel did not come but the money was returned
Small in diameter, for children will go
Comb super i satisfied i really liked for a long time wanted this. buy combs well does not hurt. Quality is good and does not smell anything. Wood and varnish.)))
Good comb. Made of wood. Comfortable. I recommend the store.
Everything came. Thank You
Description corresponds. I ordered the goods 19.01 received 26.02 not very fast delivery, but everything came intact. Quality is excellent! The wooden base is well treated. Without bitches, chips and hooks. The bristles are smooth, do not rub the head and do not tear the hair. In the hand to hold the comb comfortably. For the appearance and quality of a solid five! Highly recommend!!!
Great quality product. Be careful to choose the freight, because this ended up being taxed by local post
2,5 months was my comb. very cool, wooden. Hard plastic villi mixed with bristles. To use is a pleasure. Thanks to the store.
The comb came. As in the photo. I haven't tried it yet.
Very accurate. I look forward to it!
The goods came. according to the description. the delivery is long.
Corresponds to the description
It's ok like at photo. fast shipping
Good comb, comfortable to hold in your hand.