We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good.
Perfect
I like it.
Good gel, moisturizes, but the face after it Sticky as if sweating, it is better to break and buy aloe gel in korean cosmetics tony moli
ok
Great product, will buy again if need!
5* service & quick delivery thank you
Got it!
Long delivery, and so everything is intact. Purchase satisfied.
Ordered 12.02, received 18.04 in krasnodar. cost 214 rubles. All zest, sealed, up to 21 years. I haven't tried it yet.
Super corresponds to the description of one minus for a long time went well score for this is not snowy
fast delivery thanks
25.03 ordered arrived 16.04 shipping fast, but the track was not tracked. 40 gr. That's not enough. Did not pay attention to the volume when ordering ((i expected more, it was my fault .. The smell is pleasant .. The rest will complement the feedback ..
Packed perfectly, the box is not wrinkled. Everything is fine, but a very long time was the package
Swiftly receive, super. Fine gel that swiftly in the skin pulls. Smells nice too.
parcel received in good condition, i will additional feedback after use
The goods came for 2 months. The whole thing and even the box did not crumble. I advise the store.
Allergies did not cause, about the effect to speak early.
Aloe gel is good, perfectly moisturizes, heals wounds, removes redness. Under cosmetics is also good, but for oily skin still heavy, personally i have a shine, so i can not say that the product matiruet this effect, but in general i can recommend t. k in principle the tool is good, if there was a matting effect would be enjoyed with pleasure
Great gel.
The tube is small. The liquid is pleasant, a little sticky remains on the skin. Long went.
Thanks
The goods arrived on time, the package is whole, everything is good)) until used))
très agréable
The goods were lost somewhere in the russian federation, the store himself extended the protection of the buyer. After the expiration of the goods did not arrive. The seller returned the money.