We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order the second time. (the first took a year ago) Very high quality thing To moscow for 3 weeks
perfect high quality product very fast shipping to France
Came quickly, i liked it, as in the picture, comfortable
Thank you
I love it. It's perfect. Thank you!
Comb super!!! Wet hair combs without hurting. Delivery less than a month
Love it and it matches the description.thanks for quick service
Chic comb! excellent combing, i'll order more! And color fire!!
Excellent product. Dependable and accuracy in the delivery information. Roberto
I love this brush, it's for the best.
Delivery fast, thank you
all good
The comb is just super. Shipping too.
After the street i compared with my favorite comb, which i chose from dozens-my favorite gets stuck at the ends, the new comb gently and without delays. It. I will take more!!!!
In krasnodar came almost a month comma is very beautiful, it is convenient to hold in your hand. But it was packed in a normal package, although in the reviews read that it is packed in a box and can be given as a gift.
Perfect! Thank you
The comb is not bad, in the hand lies comfortably. Not small, not big. Teeth of different height (in the photo you can see) do not scratch. Received without a box in a normal package in a film. Not damaged. Thank you for the good goods! All the way the order was tracked
Very good comb, as expected combing everything to the roots. Not hard, comfortable handle. quality at height. packed all in a cardboard box, so the boxes in which the brushes are not wrinkled, class. The parcel came exactly on time. 19.02. I ordered 06.03. Received. took for gifts. I did not even hope that they will succeed, but everything is ok. Oh yes, after payment the goods was sent in an hour!!!!! Put the hair gum gifts. I recommend the store and the product. Good luck to you.
The comb looks super, the mirror surface is very beautiful. Hair really combs well. Packed was good, nothing scratched. the track was not tracked along the way. Seller for the goods thank you.
Comb super, delivery less than a month
The best combs i had. One-in-one comb of the famous brand, i will not write the name, so as not to let the store down. Untangles even curly fluffy hair, not afraid of wet hair. Very comfortable lies in the hand, it's nice to use) the colors are awesome beautiful in reality, i'm very happy, i'll take more!! Come very quickly! Thank you seller)
Received the order quickly, went less than a month. Massage brush liked, corresponds to the description. Thank you to the store.
The brush is excellent, it was a month and a half.
thank you for the fast shipment
Cool comb and beautiful, but the same is exactly sold in magnet cosmetics or modi for 250₽) and do not wait