- Item Type: Mascara
- Waterproof
- Package Includes: 1 x Pc
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Free Worldwide Shipping
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bellesmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bellesmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
17 reviews
100% of buyers enjoyed this product!
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It came quickly. Paints normally
Eyes turned out as in the song. Clap your eyelashes and take off. I like it.
Good mascara. But very long shipping.
Delivery was not, but returned the money) admin is good. All the time they wrote about the delivery and at the end because of the arrival of the goods returned the money)
Perfect, according to the description. To lack of use.
The parcel went for a long time, i thought it would not come. Tracked to russia, and then nothing. So when she was put in the mailbox it was a real surprise. Came as in the picture. Packed in a box and sealed. There is a peculiar smell, but this is not a minus. Painted eyelashes look no worse than analogs in local manufacturers. Mascara itself does not spread. Washed away with difficulty and lumps, very unusual. As a result, the product is worth its money.
Wine broke the container. And it smells like a chemist. It's for testing.
I really liked the carcass, lies perfectly, without lumps in the photo the result is visible!
not good
Very long delivery 58 days to saratov
Packed normally, in a puffy. But still a little bent boxes. Everything else is ok
Well splits cilia
Did not receive the goods
Mascara came. I ordered on january 27 came on february 13. Fast shipping. Mascara is excellent. The brush is comfortable. The smell is pleasant. I have not tried to wash it yet. Cilia really seem to be growing up. I advise especially for such money. And cheap and high quality
Washed off well. Remarkably lays down
The goods are good. Delivery is 1,5 months. Just a lot of holidays at the post office
Delivery is 1,5 months. I took 2 pcs. (one per spring) of the package whole, the shelf life is normal (until 2021). Has not a bright, but unpleasant smell. I haven't tried it yet.