We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good remedy. it seemed to me with lifting effect. smoothes the skin.
Good cream, perfectly moisturizes
Now to prove it
Cream came for a month! When you apply the skin absorbs it instantly, i do not even have time to distribute it, but it does not moisturize absolutely, the skin is very dry after it, for the first time i encounter this! At the expense of the effect i can say with confidence that it does not bruise not swelling it does not remove! In general, it does not cope with its task
have not used yet
Not yet seen of difference
Perfect
Products arrived well even before the expected time thank you for your seriousness and for your service
good
Cool cream, copes with its task! Reduces the blue and swelling under the eyes, some wrote that the cream in the tube is very small, but apparently i was lucky, the tube is full and i already use about two weeks, not yet over, my price fully justified
Shipped fast
Products arrived in Ankara in 2 months but haven't used yet
Quality is normal, the effect is good! Thank you! We advise!
Pleasant texture) but the cream did not fit me, dries the skin.
I order a second time, first took one for the test, then immediately 3. they come in a nice branded box, in the way nothing was hurt. I will order more and more, because only this cream copes with my swelling under my eyes. Instantly removes bags, just a miracle. For my dry skin, it does not moisturize, so that on top i apply my usual eye cream. But, again, edema removes hurray, or anything before this cream did not cope with them.
the product isn’t 100% like the image but it gave away my dark circles just a little bit. the first image is before my use
I have not yet realized
amazing eye cream.