We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
honestly nah! the machine is plasticy but it works fine but it needs too much focus and precision to make it do its job. you have to enter the tiniest section of 'well combed' hair or else it wont work because the curler gets jammed! my hair is long so even the tiniest section jams the curler and it tangles the hair and when i pull them out my hair gets torn. also the machine is heavy thus working with smallest section takes a long time and tires your hand. shipping was very fast though. i wouldnt buy if i knew honestly. a good old straightener is faster.
Future after 3 weeks, grzeje and is efficient.
Shipping fast! 10 days before surgut) Everything, as in the description, everything can be adjusted: 1. temperature: 140 to 230 °c 2. side to which twist 3. time in seconds: 8, 10, 12, 15 Sound alert when the curl is ready It turns well, i would even say great! Since i tried at medium temperature, and with an average timer...
Delivery is very fast to lipetsk 6 days from russia. The courier brought home. Everything is qualitatively packed, the curling iron itself in the box, there is an instruction in english. I found on the internet on the Russian. In use cool, but you need to adjust to your hair, set the temperature and time. The goods are very satisfied. Seller recommend.
It's heated, there's a beep. The temperature is adjustable, the direction of winding (right/left) is switched, the seeding mode is 8,10, 12,15 sec is switched. There is some smell of plastic, i hope to fade. So as not to get tangled it is necessary to take thin strands for twisting. Got from moscow to rostov for 3 calendar days
Excellent. Good store. Very quick shipping. Good packaging. Quality completely satisfied! I recommend buying this product.
Very fast shipping
Wife liked
From moscow to the krasnoyarsk territory the parcel reached in 10 days, packed well, everything works, the store recommend
Received. came all whole, even the packaging is not crumpled. the curling work, only until figured out how to curl the hair
Everything works well
Very pretty, like the picture, super comfortable and very easy to use., the store always answered my doubts, very happy with my purchase.
Delivery time was 3 weeks. Perfect product and best store. Thank you
The daughter is very happy. Thanks to the store.
Excellent curling iron
It came for a month, the wife is happy